Public Safety and Downtown Order in The Record
Public Safety and Downtown Order
Service satisfaction improved
Satisfaction rose from 69% to 81% for policing, 37% to 69% for bylaw and enforcement, and 47% to 65% for downtown revitalization.
2023 and 2025 / satisfied percent ยท Residents satisfied (%)
Sources & methods
Satisfaction is perception, not an incident count. In 2025, only 39% still described downtown as safe or very safe.
| Service | 2023 | 2025 |
|---|---|---|
| Policing | 69% | 81% |
| Bylaw and enforcement | 37% | 69% |
| Downtown revitalization | 47% | 65% |
What should be measured next: Publish both what happened and what people experienced, broken out by part of town so residents can see where things are getting better and where they are not.