Public Safety and Downtown Order in The Record
Public Safety and Downtown Order
Fewer calls after the peak
Calls rose from 15,353 in 2015 to a peak of 18,441 in 2023, then fell 12.6% to 16,124 in 2025.
2015-2025 / annual RCMP files and calls for service · Calls for service
16,1242025 · Calls for service
Dotted line: Current Council elected (2022).
Sources & methods
Calls are workload indicators, not crimes. Reporting behaviour, deployment and call classification can all affect the total.
| Year | Calls for service |
|---|---|
| 2015 | 15,353 |
| 2016 | 15,487 |
| 2017 | 14,576 |
| 2018 | 14,924 |
| 2019 | 16,518 |
| 2020 | 16,782 |
| 2021 | 17,588 |
| 2022 | 17,808 |
| 2023 | 18,441 |
| 2024 | 17,873 |
| 2025 | 16,124 |
Method notes
- The City labelled this measure annual file count from 2015 through 2021 and calls for service from 2022 onward. Later annual reports restated the 2018 and 2019 totals; this chart uses the later figures. The vertical line marks the October 2022 election, and each point is a full calendar year.
- The chart starts in 2015, where verified annual totals are uninterrupted. Earlier observations are retained in the source archive; 2012-2014 totals could not be verified from the available chart images.
What should be measured next: Publish a small safety dashboard that separates calls, chargeable offences, repeat locations, downtown conditions and resident confidence.